Customer Service

We love to hear from you!

Orders

How Can I Order Fair & Flawless Products?

You can shop our products online quickly and conveniently at our Online Store.

You can also call us at 1.877.288.6140. We are available 24 hours a day to help you place your order.

What Forms of Payment Do You Accept?

We happily accept Visa, Mastercard, American Express and Discover.

If you are placing a mail order, checks or money orders made payable to “Au’bede Distribution, Inc.” are also acceptable. All returned checks will incur a $35 service fee.

We are unable to accept cash for any orders.

How Do I Check On the Status of my Order?
I Placed An Order, But Changed My Mind; Can I Cancel It?
Why Didn’t My Order Go Through?

 

Shipping

What Types of Shipping Service Do You Provide?
Do You Ship to P.O. Boxes or APO/EPO?
Do You Ship Internationally?
How Long Does It Take For My Order to be Shipped Once It Is Placed?
My Package Arrived Damaged; What Should I Do?

 

Return Policy

I’d Like to Return Part Of, Or All Of My Purchase.
To Initiate The Return Process:

 

Other FAQs

Did The Price Go Up On This Item?
Will I Need to Pay Sales Tax On This Online Purchase?
I Have Questions About Your Product and Formulation.

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